In this training you'll learn the value of
- customer service 
- techno etiquette 
- e-mail etiquette 
- phone etiquette 
- 8 guidelines to meeting people 
- networking 
- personal image 
- speaking in public 
- handshaking 
- forms of address 
- conversation skills 
- making an entrance/working a room 
- business card etiquette 
- and much more 
